FAQ

Where can I install the app?

The app is available on the monday.com marketplace here as a primary option or on the Shopify app store here.

Is there a free trial?

Yes, all new installs have a 14-day free trial. After the trial, if the app is not uninstalled, billing will begin automatically.

How do you authenticate with my Shopify account?

The app integrates with your Shopify account using OAuth2 protocol. This means you sign in once to provide our app with an access token that we use to transfer data back and forth between the platforms on behalf of you.

Do you support multiple Shopify stores within one monday.com workspace?

Yes! During setup you will designate which Shopify Store you'd like to use and that Shopify data will be synced to the boards in the workspace template we provide.

How do I get support?

If you need support, please reach out to [email protected] or use the orange chat option embedded on the site below.